Our Delivery Service

UK Delivery Charges

Free delivery on all orders delivered to a single UK mainland address.

Deliveries to Northern Ireland, Scottish Isles, Isle of Man and Channel Islands are subject to a surcharge which depends on weight - we ask you to agree our quote before charging you.

UK Delivery Times

Delivery times varying depending on the product. Details are shown with each product.

If ordering out of office hours (which are Monday to Friday 9am - 5pm), please take the next office day as the start time any delivery time estimates.

We aim keep you as informed as possible about when delivery is likely to take place. Where possible we will email you about delivery days. Otherwise, we will phone.

Occasionally, the due delivery date is not met. Whilst we do our very best, we do not guarantee that delivery will take place on the day which we have said. Unforeseen circumstances such as weather can affect delivery schedules. Please let us know immediately if it has not taken place.

UK Guaranteed Delivery Days

We can offer guaranteed delivery days on some products. Please phone for a quote and details if you need this service.

Large Items

Some of our items are large and heavy. If you are buying patio furniture and large parasols or lounges, please be prepared to help with unloading if necessary or let us know if you will not be able to do so.

Signed for Delivery Only

We only deliver when the goods are signed for as there are too many instances of orders going missing.

We believe the "signed for only" benefits everyone as it helps to avoid theft and fraud. If no one is in, a card will be put through the door giving instructions.