The Patio Umbrella for premium
parasols and patio furniture

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welcome on 01363 881174
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About Us

The Patio Umbrella is the 5th PLUS Online Stores Ltd website. All our stores offer premium quality products that last. We are a family run firm that enjoys offering a personal, quality customer service. Please feel very welcome to call.

Recent Customer Feedback on PLUS services

"Thankyou, that is excellent service and much appreciated" Des S 01/08/2018

"Thanks.. You have been SUPER !!!" Regards. Chris B 11/07/2018

"Hi Claire, Just wanted to say how very much I appreciated the care you took of dealing with delivery problem. It is so refreshing to deal with someone who really does take pride in their work and understands the difficulties customer’s encounter when things go awry. The company you work for are very privileged to have you as part of their staff. Have a lovely day. With immense gratitude," Rachel T 30/04/2018

"The parasol base is very suitable, looks good and is very well made. So a satisfied customer. Many thanks for your efforts" Ian M 16/03/2018

"Thanks for your 100% perfect customer service your a credit to your company they are so lucky to have you !!" Vanessa 29/08/2017

"Hi Claire The cover arrived today! Brilliant….Thanks again for such a swift response. Will definitely use you again Kindest regards" Dawn 06/07/2017

"I really appreciate your efforts. You have been so thorough. Thankyou for your lovely service" Vanessa

"Just a quick thank you for the efficient service and installation - the umbrella looks great" Sam 11/05/2017

"Claire, Just to say thank you - great service as always.They were the right pieces and I managed two reassemble the umbrella." Gary 11/07/2016

[apologies! data lost between 2009 - 2016]

"Thanks Claire. It has been nice doing business with you as well. I will definitely use you again in the future" Kieron M 31/07/2009

"Many thanks for sorting out my umbrella, I appreciate your service." Martin C 28/07/2009

"Fantastic service, I'm really pleased" Stewart L 23/12/2008"

"Thankyou for your prompt reply and great customer service!" Kev 22/12/2008

"Hi Clair, Thanks for the great service" Jerry 24/11/2008

"It is only when there a problems that you know how good a company is. Fantastic, excellent service. I am really impressed" J Wardle 29/09/2008

"This is the first time I have used your company and I must say I am very impressed with the service. From order to delivery (which was really quick). I will certainly use your company for all my future catering requirements and I have no hesitation in recommending your company to my colleagues in the catering trade and friends." Regards R McKenzie 29/09/2008

"Many thanks for the wonderful service" - Lucy 08/09/2008

"I am very pleased with the Ingenua sail shade post.An additional cap to go on top of the aluminium post to finish it off would be good.The service I received from yourselves was spot on,thanks!!" David P 05/09/2008

"Order arrived and is fabulous" M Lloyd 02/09/2008

"Thanks again for your prompt and professional communication - if only other firms would learn" - Fergus M 28/08/2008

"You are an angel, Claire. My other supplier let me down and you got my order to me in time for the Wedding. Thank you so, so much" Denise M 24/08/2008

"Thanks for the great service, Dee." Jane 05/08/2008

"Good morning-my orderl arrived yesterday-so swift!! REALLY pleased. Thankyou." Lydia Laurence. 06/08/2008

"Thank you for your excellent service, especially as the order is going to my sister in the UK and I`m in New zealand and there's been a few problems trying to get me on the phone !" Susan 07/08/2008

"I have received my very attractive ceramic spice mill and am pleased to say that it does exactly as you claimed. I was also plesaed to receive it so quickly" Helen G. 02/08/2008

"Dear Dee, Thank you very much for the excellent service!" Natalia 31/07/2008

""Got the order ....took about 24hrs from ordering online to receiving......a quality service...keep up the good work.......cheers....." Campbell F 29/07/2008

"Thanks very much for your help. I really appreciate it. You guys have the best service." Jane 23/07/2008

"Hello Claire. Thank you for your excellent customer service and product.I will not hesitate in using your company again or indeed recommending you t Mrs Gould 28/07/2008

"I appreciated you friendly call to check that I wanted it delivering to work and also how nice the lady was when I called to explain that the napkins were missing. I will definately recommend you to friends and will put you in my favourites." Julia 10/07/2008

"Your customer service and attention to detail are far in excessive of what I could have expected, thankyou" J Scanlon 14/06/2008

"Many thanks for dealing with my first order in such an efficient manner.The ordering process was simple and you emails informative. Delivery was prompt and the goods represented very good value for money. In all a pleasant shopping experience which will put you on the top of my list for my next purchase." M White 29/05/2008

"Great service thanks for all your help.My wife loves the chair. Claire could not have been more helpful. She's a star! Thanks again" Murray MacDonald 30/05/2008

"Thank you for my order received yesterday, I appreciated the e-mail and phone call confirming delivery . The only minor concern I had was in the product description both sizes were together and I was concerned I might be ordering both but that was just me. Thank you for your excellent service Kind regards Ken Young" 21/05/2008 Ken Young

"Order received today, all in perfect condition thank you to the despatch dept,and very quick delivery we are delighted with the product and service.Thank you" George&Carole 28/05/2008

"Thank you to Claire Hodgson for the fantastic customer service I received with my purchase. Claire went to a lot of trouble and I am now completely satisfied, thank you very much..."G Phillips28/04/2008

"Thank you very very much. I am very happy" H Bristow 16/04/2008

"Very efficient service. Outstanding. I really appreciate it" S Carr 16/04/2008

"I was delighted with your service which was incredibly rapid. Within half an hour of placing my order (or less) one of your staff telephoned to confirm that my order was genuine as I had provided a different billing and delivery address. This was very professional.Well done and thank you very much. I don't think I have any suggestions - it was all perfect."E Dunn 08/04/2008

"I am impressed with your speedy interactive service". Diane M, 01/04/2008

"I could not be more pleased either with the product or your service. Both are superb and it is hard to see how they could be bettered." M Alford 14/01/2008

"My item was sent promptly and was very well packed but, best of all, was a terrific bargain." L Sinclair 11/01/2008

"Ordering the product was easy, received a confirmation email shortly afterwards and the pan arrived within the week" S Oatley 10/01/2008

"If I, or anyone I know needs any cookware I will definitely recommend your company." J Nicholson 10/01/2008

"The service over the phone was superb and as promised, I have received my order today which was superbly packaged" W Wildman 13/12/2007

"It's a real shame the purchase didn't work out this time, but you've been a pleasure to deal with and left me with a favourable impression of you and your company" K Garnett 11/12/2007

"Very satisfied. I know I can order something with you and not have to worry about it" J Coleman 11/12/2007

"You have been effecient, courteous and above all reliable. You have made the internet shopping experience a problem free pleasure" E Fearnley 16/10/2007

"My Peugeot mills arrived today as promised. They are beautifully made and work like a dream" B Hart 15/10/2007

"We're very impressed with your customer service. It's been excellent." D Varghese 31/08/2007

"It's an excellent product and speed of service. Very easy to order and I felt secure when shopping." P Lam 24/08/2007

Thank you for the excellent ordering system and quick delivery." A Moir 22/08/2007

"What wonderful service ordered on Wed received today Friday." D Hobbs 27/07/2007

"My order arrived yesterday. It was a birthday present for my sister and she was absolutely thrilled." T Fox 15/06/2007

"Thank you for your very speedy and efficient service! I shall certainly be reccomending you to all my friends." S Druce 28/05/2007

"I found your website quite by accident and was very impressed - you beat Amazon for choice and price!!!" J Truscott 24/05/2007

"Ordered yesterday, delivered today. I am delighted" K Shrimpton 01/05/2007

"I was most impressed by your delivery ordered on Monday and delivered on Wednesday mid-morning! Fantastic!!" T Pack 25/04/2007

"Thank you for your prompt attention to my order. I will not hesitate to use your company for future purchases." D Jones 19/04/2007

"Thank you thank you for such a great service. Lovely gentleman on the phone sent a new part for my grinder... new part arrived next day!" P Miron 29/03/2007

"Received the set yesterday. I'm very pleased with them, they feel a good quality item." G Dunn 02/03/2007

"Prompt delivery, very carefully packaged, and a tip-top product at a good price. What more could you do?!" G Howarth 28/02/2007

"Very professional and extremely efficient" T Mitchell 28/02/2007

"I have just received my order and I am delighted, thank you. Not only are you the cheapest on the web, but the service was first rate, too. Definitely to be recommended." Rhona Dick 15/02/2007

"Thank you so much for my salt & pepper mills which I received safely today. I am delighted with the design and look forward to many years of faithful service from them." Monica Corney 12/01/2007

"Thank you and I congratulate you on your efficient and friendly service." Molly Bowshell 11/01/2007

"Many thanks for your excellent service -put my order in on the 4th and it arrived the following day under 24 hours after ordering. Well Done to you all !!" Shelah Hedger 05/01/2007

"Delighted with your service. The dispatch was highly efficient and the quality of the goods excellent" Lizz Peacock 14/12/2006

"Thankyou so much Claire. It is so rare to get such fantastic customer service - hugely appreciated" Iona Romer-Lee 09/12/2006

"Products and service were perfect. I will certainly use your company again"Michael Romans 25/11/2006

"Excellent service - fast delivery and great product. I would recommend you to anyone" Angi Penneck 16/11/2006

"I was very impressed with your "personal" service when I phoned and by the rapid arrival of the goods. Thanks again."Angela Medland 09/11/06

"I am delighted with the mills and your service. I would certainly recommend your company and site to friends and family."Ewa Gallagher 10/11/06

"Exceptional service and first rate products. Prices very competitive. A pleasure to deal with you."Mike Stokes 13/09/06

Specialists in Top Quality Patio Umbrellas

So often the patio umbrella is a cheap add on to an expensive teak garden furniture set. And it breaks by the end of the season. We, at the Patio Umbrella, offer you umbrellas that really will last and keep looking good.

  • Sturdy centre poles and frames that don't break if they fall
  • Practical canopies that can be washed and replaced
  • Both traditional and contemporary designs to suit different garden styles
  • Replaceable components and parts for long life

Premium Brands for Outdoor Living

To compliment our outdoor parasols, we have chosen the best brands we can find for other aspects of outdoor living, such as electric and gas heaters, outdoor fire places, BBQs, hammocks and garden lighting. Any suggestions or comments are welcome

Good Prices with No Hidden Costs

We work hard to ensure that our prices are competitive. We want to give you quality products at good prices.

We don't add any unknown costs like VAT or delivery charges at checkout. UK mainland delivery is free - any additional delivery charges to outer islands and international destinations will be quoted to and approved by the customer before any money is charged.

Quality Customer Service

We wish to provide a helpful, friendly, and reliable, quality service to our customers.

If you have any comments or suggestions as to how we could do better, we would like to know! Please contact Claire Hodgson on (+44) (0)1363 881174 or send an email using our "contact" or "email us" button at the bottom of the page.

Who We Are

The Patio Umbrella is an on-line store and mail order business. It is a division of PLUS Online Stores Ltd. The company directors are Claire Hodgson (also Company Secretary) and Nicholas Mahoney.

PLUS Online Stores Ltd Registered Company No: 3543575

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The Picnic Basket

The Picnic Basket

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Salt and Pepper Mills PLUS

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tableware PLUS

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The Patio Umbrella

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unique candle holders

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