Shade Q&A
Thoughts on patio and poolside living
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My client's Cantilever Serengeti Eclipse Square parasol canopy is swinging in the wind. Have I erected it wrong?
(21st June 2010 10:49)
I know that you have not put in the chrome tilting pole on your Serengeti Eclispe Square Cantilever parasol.
I have checked the instructions on the tilt function of the Eclipse parasols, as per our discussion today, and it is fine that you... (More...)
Can you give me more details on the Paraflex Wall Mounted Parasol?
(17th June 2010 10:27)
Thankyou for your enquiry below. I will break down your questions into a list and give my answer in capitals:
1. Model required: 2.7m Hexagonal parasol with 2.35m long arm with 2 hinged parts, in natural. Do you have this model in stock?... (More...)
Can I use a mobile Paraflex tile base with a pole and 2 canopies?
(14th June 2010 15:26)
Really, it is better to have just one arm and one canopy coming off a Paraflex pole with a mobile time base, particularly if you are in a windy location. If you decide to go down this route, that I would strongly advise loading up the tile base with... (More...)
Can I buy a Paraflex canopy replacement without the frame?
(9th June 2010 13:35)
Hi. Most people buy the Paraflex canopy with a frame as a replacement and it is these that are kept in stock.
However, you can buy just the canopy, but these are on special order - approx 2/3 weeks . You need to call me as they are not... (More...)
How do the handles on your Tradewinds Parasol base work?
(7th June 2010 12:56)
Question:
Delivery took place on Friday - many thanks. The Tradewinds parasol is great but I have a query about the Tradewinds base. The four bolts and nuts that hold the handles in place are all loose and stick up about an inch above the... (More...)
Do I need to remove the plastic cover from the top of the Paraflex pole in order to remove the arm and if so how?
(30th May 2010 11:19)
Dear Claire
Many thanks for your patient advice about all this on the 'phone.
If you could investigate the matter of the plastic cover on the top end of the pole, and how it should be removed, I would be most grateful.
Do... (More...)
Can I convert by 1.85m standard Paraflex arm into a 2.35 Paraflex Kingsize arm?
(27th May 2010 12:53)
Dear Claire
I would like to extend my 1.85m standard arm on my paraflex parasol by adding another section to it. We have a block of sunlight into our conversatory which we would also like to shade which is just out of reach of the current... (More...)
I seem to have an extra part on my Paraflex Parasol pole which I can't find a use for. Could you explain?
(24th May 2010 11:12)
The Paraflex parasol pole is also used as an Ingenua Shade Sail pole. The extra part is a sliding T bar which you need to attach the shadesail to the pole. So, you are right, it is an extra part that you don't need. You can also ignore the instructions... (More...)
How is the diameter of a Paraflex Parasol measured?
(21st May 2010 10:41)
Claire
Everything is up and looking good but my wife noticed that the canopy seemed smaller than the 2.7m one we were discarding. I've measured the hexagon and if we go from point to point of the hexagon it is around 2.66m while if we go flat... (More...)
What is the weight of a Serengeti Swift Parasol?
(18th May 2010 21:42)
The Serengeti Swift parasol is lightweight and durable, and small in frame and canopy size. The weight of any of the sizes and shapes - 1.5m square, 2.0 square and 2.5m hexagonal is all the same: 9kg.
Obioiusly for moving the parasol around... (More...)
