The Patio Umbrella for premium
parasols and patio furniture

Phone + trade orders
welcome on 01363 881174
Your Cart 0 item(s) £0.00 Checkout
No Hidden ChargesFree Mainland UK Delivery

Shade Q&A

Thoughts on patio and poolside living. A blog by Claire - The Patio Umbrella

You are viewing an earlier posting. Return to the Latest Posting

How do the handles on your Tradewinds Parasol base work?

Posting date: 7th June 2010 12:56

Question:

Delivery took place on Friday - many thanks. The Tradewinds parasol is great but I have a query about the Tradewinds base. The four bolts and nuts that hold the handles in place are all loose and stick up about an inch above the handles - the handles obviously have to be raised in order to move the base but should there be some things that fit under the handles so that they are raised permanently ? Nothing like this was included in the package and there were no instructions.

Answer:

Glad that you like the parasol. The bolts that you describe on the base are correctly positioned. The handles move up and down the bolt, so that the base can be stacked without damaging the handles, when the base plate is unbolted from the centre. Lots of restaurants and hotels stack and store the bases in this way in Winter, when they have multiple bases. The bolts are fixed and should not be loose.

Let me know if this does not explain all your queries.

Question:

Claire, Thanks.The bolts are loose - presumably they can be tightened but that would mean that it would not be possible to get one's fingers underneath the handles to move the base, and it would also mean that the bolts would protrude about an inch underneath and the base would therefore not sit properly on paving slabs. The photo of the base on The Patio Umbrella website shows the handles fixed in a position where they can be used to lift the base and there appears to be something between the handles and the base to keep them in place.

Answer:

I have checked again with the warehouse to check that I had the given you the correct instructions.

The concrete bases we now sell are slightly differently from those on the website. The handles on the old models were made from string and there was a problem with the string deteriorating over time. These newer bases have the metal handles that does not have this problem - they are a better buy. We are updating the image now and apologies for the confusion caused.

On the new bases, I mistakenly thought that the bolts could be tightened whilst still high in the base but have been advised that this was wrong. The "loose" bolts remain as they are, and the handles rise up the bolts when you want to move the base. There is no riser that goes under the handles. I double checked with my supplier whether there had been any problems with "loose" bolts coming out and they have advised that this has not happened to their knowledge in the 11 years that they have been selling them. I think, therefore that you have the correct base as it is. As I understand it, the view is that it is sufficiently easy to raise the handle to avoid the need for a riser. I think that they do work as I have sold these newer models for 2 seasons now without any customer saying that they are difficult to use or have broken.

Question:

Claire, That explains it !

I just thought that it was a strange arrangement and that something was missing in the package when it was delivered.

I hope that the parasol is waterproof as a lot of rain is forecast for the next few days !

Many thanks for your help.

Answer:

Good, glad all sorted. And I have learnt something as well. Enjoy the rain..... Best wishes Claire

Recent Postings

How much is a new Paraflex flexible arm and wall mount? (2nd June 2019 12:13)
How strong are Tradewinds Aluzone parasols? (27th May 2019 12:01)
Parasol for windy conditions (15th May 2019 12:51)
Tradewind Parasol Frame Spares (24th June 2018 11:10)
Spare Parasol Pole (16th June 2018 11:04)
New Paraflex Side Post Base (6th June 2018 14:30)
Tradewinds Parasols for Windy Conditions (13th May 2018 10:55)
Tradewinds Aluzone Spare Canopy Query (16th April 2018 09:32)
Shademaker Cantilever parasols for golf club terrace (6th February 2018 15:11)
New Paraflex Square Parasols (16th July 2017 09:17)

See all postings...

Other Posting(s) on the Same Topic(s)

How much is a new Paraflex flexible arm and wall mount? (2nd June 2019 12:13)
How strong are Tradewinds Aluzone parasols? (27th May 2019 12:01)
Parasol for windy conditions (15th May 2019 12:51)
Tradewind Parasol Frame Spares (24th June 2018 11:10)
Spare Parasol Pole (16th June 2018 11:04)
New Paraflex Side Post Base (6th June 2018 14:30)
Tradewinds Parasols for Windy Conditions (13th May 2018 10:55)
Tradewinds Aluzone Spare Canopy Query (16th April 2018 09:32)
Shademaker Cantilever parasols for golf club terrace (6th February 2018 15:11)
New Paraflex Square Parasols (16th July 2017 09:17)

See all postings...

Our checkout is secured by GeoTrust

Click to go to Secure Site

Other PLUS Web Sites

The Picnic Basket

The Picnic Basket

Salt and Pepper Mills PLUS

Salt and Pepper Mills PLUS

Chefs Cookware PLUS

Chefs Cookware PLUS

The Frying Pan

The Frying Pan

The Saucepan

The Saucepan

tableware PLUS

tableware PLUS

Premium Waste Bins from The Wesco Bin

The Wesco Bin

The Patio Umbrella

The Patio Umbrella

The Mantel Clock

The Mantel Clock

unique candle holders

unique candle holders

Classical Guitars PLUS

Classical Guitars PLUS

The Raclette and Fondue

the raclette and fondue